Blog
Product updates and guides for Telegram, WhatsApp, Instagram, inbox, and campaigns.
Instagram Automation for Business with NabatDesk
What to automate on Instagram DMs and comments, what to leave for humans, and how to run those workflows in NabatDesk.
Connect Instagram and Run Your First Automation
Connect a Professional Instagram account, verify DMs in Inbox, and publish a first Instagram automation.
Connect a Telegram Account and Run Your First Automation
Log in a personal Telegram number, bring new DMs into the team Inbox, and run a careful first automation.
Connect a Telegram Bot and Run Your First Automation
Paste a BotFather token, confirm messages in the shared Inbox, and activate a welcome automation on your Telegram bot.
Connect WhatsApp and Run Your First Automation
Connect a WhatsApp account to NabatDesk, verify chats in the shared Inbox, and publish a simple first automation.
Telegram Automation for Business: A Complete Guide
Understand Telegram automation for business, including trigger-action workflows, bot flows, routing, and safe rollout steps for support teams.
Best Telegram CRM Tools for Teams in 2026
Managing customer conversations on Telegram gets messy fast once more than one person on a team is replying from the same bot. Messages pile up in personal Telegram apps, handoffs between teammates rely on screenshots, and there's no shared record of who said what to which contact. **A dedicated Telegram CRM solves this by giving teams a shared inbox, contact records, and automation tools built around how Telegram actually works, rather than a generic help desk retrofitted for messaging.** We work with these tools daily, and the differences between them show up quickly once a team scales past a single agent.
What Is a Telegram CRM? A Complete Guide to Managing Customer Support on Telegram
Learn what a Telegram CRM is, how it differs from bots and personal accounts, and how shared inboxes and automation help teams manage Telegram customer support.