What is Telegram CRM?

Telegram CRM is a multi-tenant workspace for managing Telegram bot audiences. Connect bots via BotFather tokens and manage conversations, contacts, campaigns, automations, and bot flows from one dashboard.

Key capabilities

• Unified inbox across connected bots
• Contact CRM with tags, segments, custom fields, and notes
• Broadcast campaigns to segments and tags with delivery tracking
• Automations triggered by contact behaviour
• Visual bot flow builder with versioned publishing
• Analytics for growth, engagement, and campaigns
• Team roles (Owner, Admin, Agent), API keys, and outbound webhooks
• English and Persian (RTL) UI
• Optional Telegram Mini App for mobile inbox access